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6 Questions Employers Usually Ask In Phone Interviews And The Right Way To Respond To Them

6 Questions Employers Usually Ask In Phone Interviews And The Right Way To Respond To Them
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We all want to be prepared during the job search process and not have to deal with unplanned for surprises.

The process is already a stressful one, so we would rather not have to deal with any curve balls that might be thrown our way, especially during phone interviews, which is usually part of the initial steps in the recruitment process.

Wait, are phone interviews even that important?

The simple answer is, Yes they are! More recruiters are turning to phone interviews because it is a convenient and quick way of hiring.

 It is also a good way to narrow down a large number of candidates to those that the employer is interested in inviting for a face to face interview.

For candidates that live interstate or are not available for other reasons, a phone interview is often the go-to option for recruiters.

If you need help with preparing for a phone interview, here are some common phone interview questions you might come across and some pointers on how to respond to them.

Note that these questions also often come up during face to face interviews and the answers are pretty much the same.

For candidates that live interstate or are not available for other reasons, a phone interview is often the go-to option for recruiters.

  1. How Did You Find This Role?

This is a typical “for internal use” question. It has more to do with the employer wanting to know the sources of candidates for their available job positions.

This will help them to better manage their recruitment process in the future. In most cases, they simply want to know where most of their job candidates are coming from.

How to Answer It

This is quite straightforward – just say where you found out about the job. This could be from an online job board, the employer’s website or even by word of mouth.

For example, you could say, “I heard about this role from [name the source] and I decided it fits what I’m looking for and would be a great role for me to apply for.”

  1. Tell Me About Yourself/Walk Me Through Your Resume.

This question helps the recruiter to determine how well suited you are to the position.

This can be quite helpful in a situation where you are being interviewed by someone who does not have a sound understanding of your background or field. It helps them to connect the dots in the right context.

How to Answer It

An ideal answer will involve you telling the interviewer about yourself, that is, your qualifications, skills and experience, and how that fits the position.

This is why in responding, you should pay attention to those skills and experience that are relevant to the position.

You can start by talking about what you’re currently doing, then what you have done in the past and what you’re looking to do in the future and how it relates to the position. 

  1. What Do You Know About Our Company?

This is where you get to show how well you researched about the company. Your response should show that you are passionate about the company and identify with its vision and mission.

How to Answer It

This is not where you just recite what is on the company About Us page. You need to identify one or two things about the company that you connect with. This could be their mission, vision or values.

Talk about why you connect with them and give examples that show how they are relevant to you.

You could say something along these lines:

“I’ve been reading your blog posts for a number of years and I love your mission of giving back to the community through career advice. My experience as a career adviser puts me in a great position to help others find the right career path.”

“… in responding, you should pay attention to those skills and experience that are relevant to the position.”

  1. Why Did You Leave/Are You Leaving Your Last Position?

This might seem to be a trap question but it usually isn’t. Rather, use this as an opportunity to talk about your attitude to work and work ethic.

You should also be honest about the circumstances that contributed to you leaving your previous job.

This could be the termination of being laid off. Use this as a way of turning something that might be viewed as negative into positive.

How to Answer It

You don’t have to go into details especially if you were fired from your last job. The interviewer is most likely not interested in this information. 

Rather, focus on talking about the skills and experience you’ve gained from your previous job and how they can be useful to the current position. 

You can also use this as an opportunity to talk about your career goals and how the company is the right fit for it.

For example, you could say, “I’ve been working in sales for a number of years now, and while I enjoy what I’m doing, I’m looking for an opportunity to apply my skills and experience in the project management  space so believe this job offers a great opportunity to do so.”

  1. Describe What You Do in Your Current Role.

This question is usually a way for the employer to get a good idea of your actual skill set and experience, which would help them determine how well you will fit into the new role. 

It allows you to explain your value proposition and how you can use this to help the employer achieve their own goals.

How to Answer It

In your response, don’t only lay emphasis on what you can do but on how you can do it and more importantly give examples of results you achieved that support your points.

Talk about the tasks you have been able to carry out efficiently and effectively as well as the skills you have acquired along the way that make you an asset to your employer.

  1. What Are You Looking for in Your Next Job?

This is a “what can you do for us” type of question. Make sure in your response, that your goals align with the expectations of the employer for how the role should be carried out.

Your response to this question lets the employer know how long you intend to stay on the job.

For example, you might be looking for something for the short term while the employer needs someone who can grow with the job and stay for a longer period.

You need to find out what the expectations of the employer are on this issue and ensure they match yours.

How to Answer It

The fact that you are looking for another job is a good indication that you are looking for something that is missing in your current position if you have a job.

There’s no harm in being honest and open about what this is when answering this question and you can do this without badmouthing your current workplace. 

An example of a good response is “I’m at a stage in my career where I’m really looking for more X.” Alternatively, you could say, “I believe I’ve really developed X skill, and I am looking for an opportunity to pursue Y skill.”

In your response, don’t only lay emphasis on what you can do but on how you can do it and more importantly give examples of results you achieved that support your points.

YouEnrol provides a full-service student concierge and consultancy experience we are also able to help and advise you further on steps you can take to achieve your study and career goals as an international student in Australia.

Do not hesitate to book an appointment with us for a free no obligation discussion where we help you to get started on your journey to studying in Australia the right way.

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YouEnrol is a unique consulting service that offers a single touch point when it comes to studying, living and working in Australia. We are a one-stop independent service provider providing a range of solutions to prospective international students and their families.